Return & Refund Policy

Our public store message currently states that customers can make easy returns within 10 days and that customer satisfaction is guaranteed. The detailed conditions below must be confirmed before publication.

Return window

You may request a return within 10 days of delivery, subject to the conditions in this policy.

Return conditions

To be eligible for a return, the item must be.Items that are damaged after delivery because of misuse, improper assembly, or inadequate care may not qualify for a refund.

Starting a return

Email info@silenceafterrain.com with your order number, the item you wish to return, the reason for the return, and photographs if the item arrived damaged or incorrect. Do not send an item to the business address unless we provide written return instructions.

Refunds

Once an approved return is received and inspected, we will notify you whether the refund is approved. Approved refunds will be issued to the original payment method. Original shipping charges, return shipping charges, duties, or other fees are.

Damaged, defective, or incorrect items

Contact us promptly at info@silenceafterrain.com with your order number and clear photographs of the item and packaging. We will review the issue and provide available options under the applicable law and order circumstances.